We have created, installed and maintained solutions in 22 countries
throughout Africa, the Middle East and Europe

EXCEPTIONAL HISTORY AND A WEALTH OF
COLLECTIVE EXPERIENCE

Every interaction is an opportunity to demonstrate value and achieve
results for our customers

WE DELIVER TANGIBLE OUTCOMES

Engineering simple, effective solutions to your complex
technology issues

COMPLEX PROBLEMS,
INTELLIGENT SOLUTIONS

Development and support of Telecommunications, Data and Infrastructure Solutions

THE TAULITE WAY

Our solutions are customised to your company's needs, demystifying IT and assuring
greater levels of adoption, engagement and ROI

MAKE TECHNOLOGY WORK FOR YOU

We Create Value From Complexity.

We are passionately embracing the future of technology through diversity and collaboration. With a deep understanding of Telecommunication, Systems, Data, and IT, we strive to simplify complexity for our clients across Africa.

A TauLite Day

MANAGED ENTERPRISE ORACLE DATABASES

MANAGED SQL SERVER INSTANCES

SMS SENT

ALARMS PROCESSES

ITSM EVENTS PROCESSES

With proven methodologies and processes, we effectively trigger real business value, improved operations, and enhanced customer experience. We firmly believe every interaction; every touchpoint is an opportunity to delight and demonstrate value.

Taulite Customers

What do our Customers say

Deployment was handled exceptionally well by TauLite. The team was super helpful and understood our requirements perfectly.

TauLite has consistently delivered services to a very high standard, meeting and exceeding their SLAs.

TauLite has a very good knowledge of our systems and processes.

We can recommend TauLite as a partner with confidence. Working with Taulite will be beneficial to any organization.

TauLite consistently delivers above expectations.

We are very satisfied and impressed with TauLite’s resources, management involvement and response times to ad-hoc requests and additional assistance.

Our Products and Services

WASP Services and Messaging Channels

WASP Managed Services

TauLite’s WASP services deliver fully redundant and hosted systems, real time processing, service and interface availability, and reliable fail-over capabilities.

VIEW SERVICE

Bulk SMS

USSD

Premium Rate Service

Airtime

IT Service Management (ITSM)

ITSM Managed Services

We implement smart IT Service Management Software to ensure customer satisfaction, with excellent operational support.

VIEW SERVICE

TauLite is proud to be an official ServiceNow implementation and service partner.

VIEW PRODUCT

TauLite partnered with Efecte to sell, support, and host the Efecte platform on TauLite or Customer in country private clouds. Efecte digitalises and automates your services so you can focus on what matters most to you. The cloud-based Efecte platform combines in a single system all functionalities for automating your processes from IT, from other business areas and for your identity and access management.

VIEW PRODUCT

TauLite successfully provides managed services for on-prem installations of BMC products, Remedy ITSM and Discovery, with a team of several BMC certified resources.

VIEW PRODUCT

Telecommunications and IT Network Management

Service Desk, Monitoring and Notification

Application and Data Management

Network Management Managed Services

Using leading industry products and technologies and bespoke developments (if and where necessary) TauLite provides superior Network Management services for:

eNOC
Service Desk
Manager of Managers
Configuration Management Database
Customer Portals

VIEW SERVICE

Manager of Managers, Monitoring and Notification

Micro and OneProject are the key tools to provide quality Managed Services.

Key Features

Manager of managers
Alarms, alarm sync, service checks
CMDB discovery and data collection
Alarm presentation, dashboards
Notifications, callouts
Escalation to ITSM
Reporting
Customer portals

VIEW PRODUCT

Key Online Features

Online file upload or contacts
SMS
Email
Purchase airtime, data and SMS bundles

VIEW PRODUCT

GEO Mapping Services

Fully hosted GEO Mapping service provides:

Address Search
Network Coverage Maps
Interactive Map for logging requests
CMDB, Alarm Integration and presentation
Presenting Live GEO coded data
Presenting Live Site Status and data

Geo Mapping Managed Services

These advanced services give customers in-depth, visual feedback on the geographical representation of their clients, stores, or offices, empowering them to view risk, revenue, and workforce data by region.

VIEW SERVICE

Database Administration

Managing enterprise scale databases including single, RAC, multi-tenant architecture, Exadata, Data Guard, heterogeneous Services
APEX
Golden Gate

Windows SQL Server
Managing SQL Server instances including AO, Mirror, Single, Log shipping

VIEW PRODUCT

Database Administration Managed Services

At TauLite we manage more than 1 000 Oracle and Microsoft databases, while offering unmatched support as a supplement to the company DBA team, or as a full managed service.

VIEW SERVICE

Project and Task Management

Key Features

Product, epic and feature management
Project tracking and execution
Sprint tracking and execution
Task scheduling and tracking
Resource availability
Capacity management
Approvals, notifications and reminders
Activity, status and performance reporting
Tools, time and cost management
Controlled access

VIEW PRODUCT

Download our Corporate Brochure

Privacy: Your Consent

By clicking ‘Send me the link’, I accept TauLite’s use of my personal data in accordance with TauLite’s Privacy Policy and agree that TauLite may send me updates or other targeted marketing messages from time to time.