Database Administration Managed Services

Data is the foundation

Data is the foundation of everything your company does, so you’ll need a team of DBA specialists to make sure you’re getting the most out of it. TauLite delivers exceptional DBA experience, services, and strategies to ensure that your company gets the most out of its data so that you extract all of your other corporate assets.

Every managed DBA services customer benefits from the TauLite Way, which consists of a suite of tech-enabled solutions, which delivers great performance and availability at an affordable price.

Support the TauLite Way

  • Central Monitoring
  • Ensuring connectivity
  • Availability across time zones
  • Proactive monitoring
  • Urgency of resolution
  • Communication and tracking
  • Support SLA
  • Business hours or 24/7 support
  • International operations
  • Standby number, Helpdesk, email support
  • Callout or on-site support
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  • Managing more than 1 000 enterprise scale databases including single, RAC, multi-tenant architecture, Exadata, Data Guard, heterogeneous Services
  • APEX
  • Golden Gate
Microsoft SQL Server logo - transparent
  • Windows SQL Server
  • Managing more than 100 SQL Server instances with 800+ databases including AO, Mirror, Single, Log shipping

Support Packages

Support services are available as a supplement to the company DBA team or as a full managed service, and in the following packages to suite the required support levels

DBA SOS Support

If you have an emergency and need expert assistance, call our SOS service.
Purchase DBA SOS package online (including 3 expert DBA hours).  We will resolve. (Full stop)
You do not need to be a supported customer

sos - 400 x 269

SOS SUPPORT PROVIDES:

  • Diagnosis
  • Plan of Action
  • Resolution
  • Recommendations
  • Monday to Friday, 8am to 5pm
  • 3 hours consultancy

DBA Monitoring and Reporting

sos - L1 - 400 x 269
  • Monitoring
  • On Premise or SAAS
  • Non-Intrusive
  • Micro Monitor:
    • Service Checks
    • Alarming
    • Dashboards
    • Notifications
    • Escalations
  • Reporting
  • Daily Health Check Reports
  • Monthly Capacity Reports
  • Inventory Report
  • User Report
  • Monday to Friday, 8am to 5pm

DBA General Administration

sos - L2 - 400 x 269
  • Monitoring and Report Support
    • Respond to Alarms
    • Health Check Reports
    • Capacity Reports
    • Inventory
    • User Management
  • Administration and Support
  • General Administration
  • Production, Stage, QA and Development Data Refresh
  • 24 x 7 Support
  • DBA Advanced Administration

    sos - L3 - 400 x 269
    • Upgrade and Patch Management
    • Perform Updates and Maintain Required Patch Levels
    • Performance Management
    • Perform Improvements and Optimisation
    • Backup and Recovery
    • Reliable Backup Process and Recovery
    • Programming
    • Custom Jobs
    • Data Summaries and Migration
    • Automation

    Data Analytics Projects

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    WHAT’S INVOLVED

    • High Performance ETL
    • PL/SQL
    • TSQL
    • Power BI
    • OBIEE
    • APEX
    • Golden Gate
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    DBA Project Services

    Installations, Migrations, Upgrades, Backup and Recovery, ETL, Automation

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    DB Backup Device

    Supply of configured server to host backups of databases

    Key tools enabling TauLite to provide these solution support services